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Implementation :

Easy Implementation Road Map For Your School

A) Implementation Support & Services Offered
1. Appointment of CEON Project Manager, Technical support team offsite
2. System Analysis of manual process in school, future plan and process of transformation
3. Reports on Analysis & Requirements are given to School
4. Initial Orientation Program to Teachers & Staff (2 sessions)
5. Supervising the complete data entry process in beginning
6. Imparting i-School Maintenance Skills to administrator and key people
7. IT Infrastructure Improvement and Development Consultancy
8. Monthly Project Reviews & Feedback from Users
9. On-call & E-mail Technical and Non Technical Support
Bundle of Services
B) Customization Support
1. New Requirement listing from school and designing the process for customization
2. Customization of new process or report as per school needs by technical team
3. Integrating customized features with other related modules
4. Testing the customization and conducting required Training Session
5. Minor Customization: Changes In Layout Of Current Reports, Entry Form Etc (5 Man Hrs)
6. Major Customization : New Logic Implementation, New Report Generation (20 Man Hrs)

C) Training Program & Services Offered
1. Orientation, regular interaction with staff members for Culture building
2. Well defined sessions of 2-3 hrs each for Staff, Teachers, Management & Students
3. User Manuals provided (Soft & Hard copy)
4. Demo software installation for hands on practice in initial phase
5. MS Power-point presentations provided for easy and quick reference
6. Regular feedback taken and incorporated in software
7. Questionnaire for revision , Surprise tests and incentives to i-School savvy teachers
8. Special sessions for First time users of IT, Basic IT Training to all users

 

D) Annual Maintenance Contract (AMC)
1. AMC applies after 1 year of implementation from date of work order
2. Quarterly visit of 1-2 days by CEON team for review
3. Revision training of 2 sessions for System Admin
4. Technical audit & Testing of the Software
5. Minor customization within existing constraints (total 40 man hrs)
6. Regular feedback taken and incorporated in software
7. On-call & E-mail technical and non technical Support
8. AMC costs about 10% of the Total Project Cost

Online Monthly Rental Plan: Services & Benefits Offered in
1. Online hosting with up to 100mb-1GB of dedicated server space
2. No Need to buy a Server worth Rs. 1.5 lacs, No IT head required to manage Server
3. Free from Hardware problems, Server & PC crash, Totally risk-free of calamities
4. Faster & easier online technical support from i-School team
5. FREE On-Call & E-mail Support
6. FREE 500 SMS per month (No need for SMS kit worth Rs. 20,000)
7. FREE online Hosting Charge worth Rs. 20,000 for first year
8. FREE Quarterly Review & Feedback Visits to School (worth Rs. 5,000/per Quarter)
9. *After 5 years only hosting & nominal service charges

 

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